PRICING
Your JEMS. Your Level.
Every journey starts somewhere. Choose the level of support that matches how you want to experience Japan.
Bronze
Free
Start your journey
Unlimited access
- Save wish lists
- Share plans
- View saved history
- Request new activities
Silver
$99
(90 days)
Build your own Japan
90-day access pass
- Everything in Bronze
- Multi-day planner
- AI auto-build
- Transit routing
- Hotel suggestions
- PDF export
Gold
$299
(90 days)
Plan with a partner
90-day access pass
- Everything in Silver
- Human planning assistance
- Live chat with JEMS team
Platinum
From $1,499
(90 days)
The full JEMS experience
90-day access pass
- Everything in Gold
- Proactive engagement
- In-person services
- Phone consults
- Full concierge
Pricing varies by trip length
COMPARE ALL FEATURES
| Feature | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| Browse & Discover | ||||
| Browse activities | ||||
| View itineraries | ||||
| Cost estimator | ||||
| FAQ & media | ||||
| QR & IC guide | ||||
| Request new activities | ||||
| Plan & Build | ||||
| Build wish list | ||||
| Save to account | ||||
| Share wish list | ||||
| Saved plan history | ||||
| JEMS AI Concierge | ||||
| Multi-day planner | ||||
| AI auto-build | ||||
| Transit routing | ||||
| Hotel suggestions | ||||
| PDF export | ||||
| Human Support | ||||
| Online planning assistance | ||||
| Live chat with JEMS team | ||||
| Full Service | ||||
| Proactive JEMS engagement | ||||
| In-person services | ||||
| Phone consults | ||||
| Full concierge | ||||
- Browse activities
- View itineraries
- Cost estimator
- FAQ & media
- QR & IC guide
- Request new activities
- Build wish list
- Save to account
- Share wish list
- Saved plan history
- JEMS AI Concierge
- Multi-day planner
- AI auto-build
- Transit routing
- Hotel suggestions
- PDF export
- Online planning assistance
- Live chat with JEMS team
- Proactive JEMS engagement
- In-person services
- Phone consults
- Full concierge
Bronze — Start Your Journey
Create a free account to save your wish lists, share your plans with travel companions, and keep track of everything you're discovering about Japan. No commitment, no cost — just a home base for your planning.
Silver — Build Your Own Japan
Unlock the full power of the JEMS planning engine. Our AI builds multi-day itineraries from your wish list, routes your transit, suggests accommodations, and exports everything as a polished PDF. You're the architect — we give you the tools.
Gold — Plan With a Partner
Everything in Silver, plus a real human from the JEMS team working alongside you. Chat with us in real time, get expert advice on your itinerary, and know that someone who actually knows Japan is reviewing your plan. You build it. We refine it.
Platinum — The Full JEMS Experience
This is what JEMS was built for. We don't wait for you to ask — we reach out, we plan proactively, we handle reservations, we brief you before you land, and we're there in person when you arrive. Phone consultations, in-person workshops, shadow guiding, 24/7 concierge. This is not a tour. It is a transfer of capability.
How Platinum Pricing Works
Platinum is priced in three components based on your trip length:
All Phase A research & deliverables
All Phase B in-person education
On-the-ground support for each day of your trip
Example: 7-Day Full-Service Trip
Approx. ¥620,000
Platinum is by invitation or inquiry only.
PAYMENT & CANCELLATION
Payment Schedule
Planning Deposit — Tier fee or deposit
Upon signing up
Remaining Balance — If applicable
14 days before trip (Platinum only)
Concierge Retainer — $200/day
Before day 1 (Platinum only)
Cancellation Policy
Bronze and Silver are non-refundable digital access passes. Gold and Platinum follow the schedule above.
